We use cookies

We use cookies on this website. By using our website you agree to the usage of cookies. More information on how we use cookies and how you can change your browser settings: Privacy Policy.

Data protection

Thank you for your interest in our website.
Protecting your privacy is very important to us. The following text provides detailed information about how we use your data.

Collection, processing and use of your data

When using and processing your data, we follow the provisions of the Data Protection Act strictly. Data required to process transactions will be stored and passed on to our suppliers or service providers where necessary for order processing. Your contract data can be viewed by logging in to the "My Account" section at www.golfimport.ch.

You can visit our website without disclosing any personal information. We only store non-personal access data, such as the name of your internet service provider, the site you visited us from, or the name of the file you requested. This data is used solely to improve our services and cannot be traced back to you personally.

Personal data are only collected when you enter them voluntarily by placing an order, opening a customer account, or signing up for our newsletter. You can unsubscribe from promotional mail and email newsletters at any time.

We use your data in the following ways:

  • In the context of the customer relationship between you and Umbrail Golf Import AG, to provide you with information, products or services that you have requested.
  • When you sign up for our newsletter, your email address will be used for promotional purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.
  • To process applications for vacancies at Umbrail Golf Import AG, in particular to evaluate candidates during the application process.
  • To meet our obligations arising from agreements with you.
  • To inform you about changes to our services.

Use of cookies

We use cookies on www.golfimport.ch to make our website more attractive and to enable the use of certain functions. Cookies are small text files stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of a browser session (these are known as session cookies). Other cookies remain on your computer and enable us to recognise you on your next visit (known as persistent cookies). These cookies are used to greet you with your username and mean you do not need to re-enter your password or resubmit your information when filling in forms. Our partner companies are not allowed to collect, process, or use personal data from our website using cookies.
Cookies help us recognise account owners and therefore contribute to creating an optimal Internet application.
Most browsers accept cookies automatically, but allow users to block cookies. To make the best use of the site, we recommend that you allow cookies in your browser. If you have disabled cookies, you can still use and shop in the online store.

Web analysis using Google Analytics

Our web pages use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer and that permit analysis of your use of the website. Normally, the information generated by these cookies about your use of this website will be forwarded to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, Google will store your IP address in an abbreviated form within the member states of the European Union or in other states that are contracting parties to the Agreement on the European Economic Area. In exceptional cases only, the complete IP address may be transmitted to a Google server in the USA and abbreviated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent cookie-generated data about your use of the website (including your IP address) being passed on to Google, and prevent this data from being processed by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

See the following link for more information about data protection with regard to Google Analytics: Google Analytics Terms/Data Protection Policy Overview

Use of Facebook plugins

Our site uses social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins are labelled with a Facebook logo or the words "social plugin from Facebook" or "Facebook social plugin". You can find an overview of Facebook plugins and what they look like here: http://developers.facebook.com/plugins. When you visit a page on our website that contains one of these plugins, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transferred from Facebook directly to your browser and embedded into the page. Thanks to this connection, Facebook receives the information that your browser has accessed the relevant page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there. If you are logged into Facebook, it can directly link your visit to our site to your Facebook profile. If you interact with the plugins, for example press the "Like" button or make a comment, this information is also transmitted directly to a Facebook server and stored there. This information is also posted on your Facebook profile and displayed to your Facebook friends. For information about the purpose and scope of data collection and the further processing and use of data by Facebook, and your rights and settings options to protect your privacy, please refer to Facebook's privacy policies: http://www.facebook.com/policy.php If you do not want Facebook to directly associate the information gathered through our website with your Facebook account, you must log out of Facebook before visiting our website. You can also completely prevent Facebook plugins from loading using browser add-ons, e.g. the "Facebook Blocker".

Use of Google+ plugins (e.g. +1 button)

Our website uses social plugins ("plugins") from the Google+ social network, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins take the form of e.g. buttons with the "+1" logo on a white or coloured background. An overview of Google plugins and their appearance can be found here: https://developers.google.com/ /plugins. When you visit a page on our website that contains one of these plugins, your browser establishes a direct connection to Google's servers. The content of the plugin is transferred from Google directly to your browser and embedded into the page. Thanks to this connection, Google receives the information that your browser has accessed the relevant page of our website, even if you do not have a Google+ profile or have one but are not logged into it. This information (including your IP address) is transmitted from your browser directly to a Google server in the USA and stored there. If you are logged into Google+, Google can link your visit to our website directly to your Google+ profile. If you interact with the plugins, for example by pressing the "+1" button, that information is also transmitted directly to a Google server and stored there. The information is also posted on Google+, and displayed to your contacts there. For information about the purpose and scope of data collection and the further processing and use of the data by Google, as well as your rights and settings options for the protection of your privacy, please refer to Google's privacy policy: http://www.google.com/intl/de/ /policy/ 1button.html. If you do not want Google to link the data collected on our website to your profile on Google+, you should log out of Google+ before you visit our website. You can completely prevent Google plugins from loading by using browser addons, e.g. the script blocker "NoScript"(http://noscript.net/).

Use of Twitter plugins

Our website uses social plugins ("plugins" from the Twitter micro-blogging service, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). These plugins are identified by a Twitter logo, for example in the form of a blue "Twitter bird". You can find an overview of Twitter plugins and their appearance here: https://twitter.com/about/resources/buttons. When you visit a page on our website that contains one of these plugins, your browser establishes a direct connection to Twitter's servers. The content of the plugin is transferred from Twitter directly to your browser and embedded in the page. Thanks to this connection, Twitter receives the information that your browser has accessed the relevant page of our website, even if you do not have a profile on Twitter or are currently not logged in to Twitter. This information (including your IP address) is transmitted from your browser directly to a Twitter server in the USA and stored there. If you are logged in to Twitter, Twitter can link your visit to our site directly to your Twitter account. If you interact with the plugins, for example by pressing the "Tweet" button, that information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there. For more information about the purpose and scope of data collection and the further processing and use of data by Twitter, as well as your rights and settings options for protecting your privacy, please see the Twitter privacy policy: https://twitter.com/privacy. If you do not want Twitter to link the data collected on our website directly to your Twitter account, you must log out of Twitter before visiting our website. You can completely prevent Twitter plugins from loading by using browser addons, e.g. the script blocker "NoScript"(http://noscript.net/).

Use of YouTube plugins (videos)

Our website uses plugins from Youtube.com, which is operated by YouTube, LLC, Cherry Ave., USA, and represented by Google Inc. If you access a page on our website that contains one of these plugins, a connection to the YouTube servers is created and the plugin is displayed on the website by notifying your browser. The plugin then transmits information to the YouTube server about which of our pages you have visited. If you have a YouTube account and are logged into it, YouTube can directly link your visit to our site to your YouTube accounts. If you use these plugins, such as by clicking on/playing a video, this information will be linked to your YouTube user account. This can only be prevented by logging out before using the plugin. Information regarding the collection and use of data by the platform or plugins can be found in YouTube's privacy policy at: www.youtube.com.

Retargeting technologies

This site uses online retargeting technology. This means we can show advertisements specifically to internet users who have already shown an interest in our store and our products. From studies, we know that personalised, interest-based advertising is more interesting to internet users than advertising which has no personal connection. In retargeting, a cookie-based analysis of previous user behaviour is used to display advertisements. Of course, no personal data is stored in this process and our use of retargeting technology is in accordance with all applicable data protection legislation.

Umbrail Golf Import works with Criteo SA (32 Rue Blanche, 75009 Paris, France), sociomantic labs GmbH (Paul-Lincke-Ufer 39/40, 10999 Berlin, Germany), and Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you do not want Criteo SA, sociomantic labs GmbH, or Google Inc. to display targeted advertising, you can deactivate this function at Criteo here, at sociomantic labs here , or at Google here.

Please note: your opt-out is stored in the form of a cookie. If you delete all cookies on your computer, this opt-out cookie will also be deleted; if you still want to prevent anonymous data collection by webtracking, you must reactivate the opt-out cookie. The opt-out cookie is activated individually for each browser and for each computer.

Disclosure of personal data

For the purposes of order processing, where necessary your data will be shared with our service providers (e.g. the shipping company commissioned to deliver the goods) to the extent that is necessary for the delivery of the goods. In order to process payments, we will share your payment information with the financial institution that handles our payments.
In no case will we share your personal data with third parties that have no connection to our service, or sell your personal data.

The right to access, correct, block and delete stored data

You always have a right to the free access, correction, blocking and deletion of your stored data. If you desire to do any of the above, you can contact us by email at service@ugigolf.ch or by mail at the company location displayed in the legal information. This right is only limited to the extent that we can suspend deletion in order to safeguard our interests.

Receiving advertisements

You expressly agree that your name, your date of birth, and your address, as well as your email address and telephone number when registering for the newsletter, will be used and possibly shared with other cooperation partners, and you also agree to receive promotional information (e.g. newsletters, product or service information, etc.) from us or our cooperation partners by post, SMS, telephone call or email.

You may withdraw this consent at any time. If you desire to do so, please contact our customer service (044 515 39 39) or send an email to service@ugigolf.ch

Data protection

We take technical and administrative measures to protect our website and other systems against the loss or destruction of your data and against access to or modification or processing of your data by unauthorised persons. Your customer account can only be accessed by entering your personal password. You should keep your access information confidential and close the browser window when you have finished your session, especially if your computer is also used by other people.

The data we collect from you may be transmitted and stored in the server or at our data-storage locations within or outside of Switzerland. By providing your personal data, you agree to such transmission, storage or processing. We will take all reasonable measures to ensure safe handling of your data according to these data protection terms and conditions.
Saferpay eCommerce is used in the online shop to guarantee maximum security when transmitting credit card payment information. The online shop automatically activates SSL encryption when transmitting credit card information.
Data transmission over the Internet is unfortunately never completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of the data you submit to this website. Any information shared is at your own risk. Once we have received your data, however, we will use strict procedures and security criteria to prevent unauthorised access as far as possible. In order to protect your personal data, we restrict our access to as little data as possible and as few employees as possible.