You can return products bought from us within the allowed return period of 14 days.
The conditions are described in detail here.
If there is any doubt about whether a product can be returned according to the right of return described above, please take note of the points below in order to avoid having to pay compensation.
Items can be returned by a shipping company or free of charge in an Umbrail Golf Import shop.
We ask you to enclose the delivery note or purchase receipt. This allows us to identify your order.
After the goods have been received, Umbrail Golf Import will check the return and decide whether it is in perfect condition and whether a credit note (or, if desired, an exchange) can be given. Your payment will be refunded within 5 days via the same payment method as the original payment.
Please inform us in advance at Customer service .
The address for returns is:
Umbrail Golf Import AG
You are responsible for shipping costs.
Eligible items can be returned free of charge in an Umbrail Golf Import shop. Please provide proof of purchase so we can identify your order.
Please note that any refunds will be made via the same payment method as your original payment and not in the form of cash.